Yesterday went out dinner with my family as my mum strike 1st prize on Sunday and she wants to give us a treat. We went to somewhere near upper pierce for seafood dinner, everything was nice except one of the crabs we took was not that fresh and when we ask for the bill, no discount or anything was done even though we had reflected this to the boss. Frankly, service was moderate, in this kind of environment, you can't ask for superb service.
I told the lady-in charge that how can they just let this matter off, they should have done something about it since we are regulars....the lady boss can Yaya papaya walked to us and said we don't give discount! Our crabs are always fresh and alive, we wouldn't possibly give u something not gd!I told her look at our leftovers...and the condition of the crab when cooked... the meat looks smashy! In the end, she said, what she can do is to give us 1 crab to pack back or the next time come back and give us 1 free. I told her I want discount now instead of that..she said in a manner, take it or leave it, no discount will be given only 1 free crab if u want...
Isn't it the same as giving discount? We went back and thought about it and said the lady boss die die don't give discount, cos they didn't lose out anything if you choose not to come back the next time! All of us are pissed and said we are not going back there anymore even though we are regulars. Just find that why they don't treasure regulars? So what if they are famous? Does it mean being famous then they can afford to lose some customers?
This is the place that we went: Ban Leong Wah Hoe Seafood 122 Casuarina Rd, 579510.
Anyone been there to eat before? Any comments?
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